Tour Conditions

All Prices are in Rupiah. The price is valid for Domestic or KIMS owner.

All reservation must expressed completely and written and sent through E-mail or fax and Confirmed Reservation must be followed with Agent's Voucher. If there are services outside of the packet, must expressed in Voucher. Otherwise, we entitled to bill to the Client.

All payment must be done before the tour execution or before the Client arrival, except there is a written agreement before all the procedural payment.

TOUR & TRAVEL don't place a responsibility of the annulment cost, but the Hotel do. Restaurant and the other party side that relating to Packet Tour would be synchronized the annulment cost, depend on condition and situation. The Cancellation Reservation without the annulment cost, if done 1 month before the arrival (for Group) and 2 weeks (for individual). There is No Refund (cost retrieval) or the reduction of expense if there are facilities and or service being applied by Client or Group, like: Ate, Accommodated, Part of Tour Package which confirmed have expressed in Voucher, except there are notification before the arrival of Group or Client.

Tours only act as agent from the Hotel side, airline, Transportation Company and the other party side that have related to the Tour Packet. Therefore, the Tours irresponsible of loss, the damage, the delay of departure schedule and the other else that have Force Major character and outside things of TOURS ability and we entitled to change, accommodate or readjust the schedule event of Tour without has knowledgeable before, but the thing will be done based on comfort and kindness of the Tour participants.


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